Privacy Policy

Rainbow Family Therapy Service: Your Privacy Matters

This policy explains how we handle your information when you visit our website or use our services. By continuing to use our website, you're agreeing to the practices outlined here.

What Information We Gather

We collect different types of information, both personal and general, depending on how you interact with us.

Why We Collect Personal Information

We only ask for personal details when we need them to provide you with a service.

Contact Forms:
- When you fill out our inquiry forms, you voluntarily give us your:
  - Name
  - Email address
  - Phone number
  - Any details you include in your message

We use this information solely to respond to your inquiry. Your information is kept safe and secure until it's no longer needed. We never share your personal information with other companies or add you to marketing lists.

Website Visits:
- When you browse our website, we log your IP address and use cookies to track how you interact with our pages. We use Google Analytics to understand website usage, but this tool doesn't collect personal information.
- You can disable cookies in your browser's security settings

External Links:
- While we try to link to safe and helpful websites, we can't guarantee their content. Please be cautious when clicking external links. We're not responsible for any issues that arise from visiting these links.

Who We Share Your Information With

We keep your data private and don't sell or give it to anyone outside of Rainbow Family Therapy Service or our data processor. We only share information when legally required.

How Long We Keep Your Information

We keep your data only as long as necessary to provide you with the services you've requested.

Your Rights Regarding Your Data

If you've contacted us or are a client, you can request a copy of the personal data we hold about you.
You can also ask us to delete your personal data, except for information we're required to keep for legal or administrative reasons.